Legal

Privacy Policy

Last updated: 2026-01-03

DramaGen (https://dramagen.io) and our AI content generation services (the "Service") are governed by this Privacy Policy. By using the Service, you agree to this policy.

1. Scope

This Privacy Policy explains how we collect, use, share, and protect your information. If you do not accept this policy, please stop using the Service.

2. Information We Collect

We may collect the following types of information:

  • Account and contact information: email, username, login method, and similar details.
  • Content and generated results: prompts, uploaded references, generated scripts, images, audio, video, and project history.
  • Transactions and billing information: purchase records, plan status, and credits (payments are handled by third parties).
  • Device and log information: IP address, device model, browser, access time, and error logs.
  • Cookies and similar technologies used for login persistence, preferences, and analytics.

3. Sources of Information

  • Information you provide directly (registration, forms, uploads, etc.).
  • Logs and device data generated automatically when you use the Service.
  • Information returned by third-party providers (such as payment status and risk signals).

4. How We Use Information

  • Provide, maintain, and improve the Service and its performance.
  • Manage credits, orders, subscriptions, and customer support.
  • Protect security, prevent abuse, and meet compliance obligations.
  • Send essential service notices and updates.
  • Analyze usage in a non-identifying way to improve the product.

5. Legal Bases (Certain Jurisdictions)

Where required by law, we process personal information based on contract performance, legitimate interests (such as security and fraud prevention), compliance with legal obligations, and your consent.

6. Sharing and Disclosure

We do not sell your personal information. We may share it in these situations:

  • Service providers: payments, cloud storage, analytics, support, and AI generation partners.
  • Legal compliance: responding to lawful requests, regulatory requirements, or legal processes.
  • Business changes: mergers, acquisitions, or asset transfers where disclosure is necessary.

7. Third-Party Services

We use third-party services to provide core functionality. These services may process necessary personal information and are governed by their own policies:

  • Volcano Engine: AI text and image generation.
  • DeepSeek: AI text generation and analysis.
  • Bailian: AI voice generation.
  • Tencent Cloud: server infrastructure and computing resources.
  • Cloudflare: content delivery and storage.
  • PayPal: payment processing and subscription management.
  • Google: authentication and login services.

8. Public Display and Sharing

To showcase results, we may display selected generated works and nicknames on example pages or community features. If you prefer not to be shown or want removal, contact us and we will handle it promptly.

9. Cookies and Tracking

We use essential cookies and similar technologies to keep you signed in, store preferences, and perform basic analytics. You can manage or disable cookies in your browser, but some features may not function properly.

10. Data Retention

Free users: project data is retained for 30 days from creation date, after which it will be permanently deleted.

Subscribers: project data is retained for the duration of the active subscription plus 30 days after cancellation or expiration.

After account deletion, we delete or anonymize data within 30 days unless the law requires otherwise.

11. Cross-Border Transfers

To provide a global service, your information may be processed or stored in different countries or regions. We comply with applicable data protection requirements and apply appropriate safeguards.

12. Data Security

We use reasonable technical and organizational measures to protect data. However, internet transmission is not completely secure and we cannot guarantee absolute security.

13. Your Rights

You may request access, correction, deletion, data export, or restriction of processing where applicable. If you are in the EEA or the UK, you have GDPR rights; if you are in California, you have CCPA/CPRA rights. Contact us to exercise these rights.

14. Minors

Our Service is not intended for users under 18. If you are below 18, a parent or guardian must agree to this policy and supervise your use.

15. Updates to This Policy

We may update this Privacy Policy from time to time and publish the updated version on this page. Continued use of the Service means you accept the updates.

16. Contact Us

If you have any questions about this Privacy Policy or requests, please contact [email protected].